Privacy Policy

Last updated: June 4, 2026

1. Overview

WCCIMA respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how information is collected, used, stored, disclosed, and protected.

2. Information We Collect

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Gender
  • Date of Birth
  • State and Country
  • Business Name
  • Industry
  • Professional Experience
  • Membership Information

Account Information

  • Username
  • Password (encrypted)
  • Profile Information
  • Membership Type

Technical Information

  • IP Address
  • Device Information
  • Browser Information
  • Operating System
  • Usage Data
  • Cookies

Learning and Engagement Data

  • Courses enrolled
  • Course progress
  • Certificates earned
  • Event registrations
  • Resource downloads
  • Mentorship interactions

3. How We Use Information

We use information to:

  • Create and manage accounts
  • Deliver platform services
  • Match mentors and mentees
  • Provide learning resources
  • Process event registrations
  • Improve platform performance
  • Generate analytics
  • Communicate updates
  • Respond to support requests
  • Ensure security

4. Legal Basis for Processing

Information is processed based on:

  • User consent
  • Contractual necessity
  • Legal obligations
  • Legitimate organizational interests

5. Sharing Information

Information may be shared with:

Service Providers

* Hosting providers
* Email service providers
* Learning management providers
* Analytics providers

Partners

  • Development partners
  • Funding organizations
  • Training organizations

Only where necessary and subject to confidentiality obligations.

6. Cookies

The Platform uses cookies to:

  • Authenticate users
  • Improve functionality
  • Analyze usage
  • Personalize experiences

Users may disable cookies through browser settings, though some features may not function properly.

7. Data Security

WCCIMA implements:

  • Encryption
  • Secure authentication
  • Access controls
  • Regular backups
  • Monitoring and logging
  • Security audits

No method of transmission is completely secure, but reasonable measures are maintained.

8. Data Retention

Personal data will be retained:

  • While accounts remain active;
  • As required by law;
  • For legitimate organizational purposes.

Data may be anonymized for reporting and analytics purposes.

9. User Rights

Users may request to:

  • Access their information
  • Correct inaccurate information
  • Delete personal information
  • Restrict processing
  • Withdraw consent
  • Export data

Requests may be submitted through the Platform or designated contact channels.

10. Mentor and Directory Visibility

Certain profile information may be publicly visible within the Platform directory, including:

  • Name
  • Business name
  • Industry
  • Location
  • Professional expertise

Users can manage visibility settings where applicable.

11. Children’s Privacy

The Platform is not intended for individuals under 18 years of age.

WCCIMA does not knowingly collect information from minors.

12. International Transfers

Where data is transferred outside Nigeria, WCCIMA will implement appropriate safeguards to protect personal information.

13. Breach Notification

In the event of a significant data breach, WCCIMA will:

  • Investigate promptly;
  • Notify affected users where required;
  • Cooperate with regulatory authorities.

14. Policy Updates

This Privacy Policy may be updated periodically.

Users will be notified of material changes.

15. Contact Information

For privacy-related inquiries:

Data Protection Officer
Women Chamber of Commerce, Industry, Mines and Agriculture (WCCIMA)

Email: [support@wccima.ng]